
Robert Cialdini's classic book explores the psychology of why people say "yes." It outlines six universal principles of persuasion: reciprocity, commitment and consistency, social proof, authority, liking, and scarcity. The book provides practical insights into how these principles can be used ethically to become a skilled persuader and how to defend against manipulative tactics.
What's that book? It's probably behind me somewhere called influence and it talks about the this five pillars of influence things like scarity. So it's uh Robert Chaldini.
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"The speaker explicitly mentioned "Influence" and "Robert Cialdini" when discussing the concept of influence and its five pillars, including scarcity. This directly points to the book as a source of understanding these principles."





